CV
Chris V
1 reviews | Active since Jul 2024
10 Sept 2024, 15:39
Useless, lying company
The most dishonest company around. They lie about everything they do. Got a SMS saying our two pot claim was processed. That was a week ago. The money was taken out of the investment, but not paid out. This is a company that is supposed to be trusted with our pensions. Ha Ha. I will be in contact with my employer to change my pension scheme to more honest, reliable company. Very, Very poor show NMG.
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NMG Benefits's replyOfficial
08 Oct 2024, 09:41 Hi Chris
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply08 Oct 2024, 09:41
Official
Hi Chris
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.