Unprocessed Claim

This company is the worst you can ever deal with. My claim was put through in February 2023 got denied in March 2023 because they say I did not sign declarations and they proceeded to pay 10% of my claim and nobody bothered to explain why. When I followed up they tell me it's because of their product change and now they have to pay they decline the payment again but it's not the first time paying them and my company gave them a green light. Claim administrator Lebo Mguni the worst you can deal with she does not even bother