AM
Asanda M

1 reviews | Active since Jul 2024

10 Feb 2025, 10:00

Unhappy Customer

If there was an option to rate a 0, I was going to rate the service from NMG Benefits retirement a zero. My provident withdrawal was sent to NMG by my previous employer in October 2024 but up to today, haven't received my money. Njabulo Malinga is never available for the update....

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Replies (1)
NMG Benefits
NMG Benefits's reply10 Feb 2025, 15:22
Official
Hi Asanda

We sincerely apologise for the poor service levels that you have experienced from us. 

It is most definitely not the service levels we pride ourselves on. 

We have sent through your complaint to the relevant department. 

Finding a better way for you. 

The NMG Benefits Customer Care Team