NL
Nicholas L
1 reviews | Active since Apr 2021
14 Apr 2021, 08:45
Unclaimed Funds Lost
I have been waiting for almost two weeks for a reply or any feedback on my previous request. It is evident that this NMG do not care about its clients. There is no urgency in resolving matters whatsoever. It has now been more than two months since a logged a complaint on my funds.
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Replies (2)
NMG Benefits's replyOfficial
14 Apr 2021, 12:37Hi Nicholas, We sincerely apologize for the service levels that you have experienced with NMG Benefits and the inconvenience imposed on you, as a result. We will make it our mission to attend to your query with urgency and care. Nicholas, kindly take note that our operating hours are: Monday – Friday, 08h00 – 17h00. Finding a better way… The NMG Benefits Customer Care Team
NMG Benefits's reply14 Apr 2021, 12:37
Official
Hi Nicholas, We sincerely apologize for the service levels that you have experienced with NMG Benefits and the inconvenience imposed on you, as a result. We will make it our mission to attend to your query with urgency and care. Nicholas, kindly take note that our operating hours are: Monday – Friday, 08h00 – 17h00. Finding a better way… The NMG Benefits Customer Care Team
NL
Nicholas L's updateReviewer Update
14 Apr 2021, 12:58Good day. I have not received any feedback from anybody from your company since my first review on the 6 April 2021.This has been my second review and once again the same reply from your side. This is very bad service from your side once again. I will take the matter further if I do not get any respond from you soon.
NL
Nicholas L's update14 Apr 2021, 12:58
Reviewer Update
Good day. I have not received any feedback from anybody from your company since my first review on the 6 April 2021.This has been my second review and once again the same reply from your side. This is very bad service from your side once again. I will take the matter further if I do not get any respond from you soon.