EB
Eduan B
1 reviews | Active since Oct 2024
17 Oct 2024, 09:41
Unacceptable
I have been contacting this company regarding my claim which has been with them for weeks and now I receive a reply that the administrator is out of office. Can there really be just one person whom does the payments in the whole company?! This is totally unacceptable!!
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Replies (1)
NMG Benefits's replyOfficial
18 Oct 2024, 15:05Hi Eduan
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply18 Oct 2024, 15:05
Official
Hi Eduan
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.