NS
Nomfundo S
1 reviews | Active since Sept 2024
25 Sept 2024, 15:15
Two pot claim Complaint
The service is pathetic!!! very unprofessional , one waits for an hour before the call in answered and immediately gets cut off before a consultants answers!!!! I submitted my two pot claim on the 4th of this month and up to date have never received any form of correspondence from NMG!!!! such poor service for such a big company. consultants giving false information about a 14 day process prior the claim is finalized!!!!!! im really disgusted!!!!!!
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NMG Benefits's replyOfficial
09 Oct 2024, 12:22Dear Nomfundo
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply09 Oct 2024, 12:22
Official
Dear Nomfundo
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.