JJ
Jonathan J
1 reviews | Active since Aug 2024
14 Aug 2024, 13:33
Tired of NMG and corporates!
Bad service. No updates,no feedback, no smiles. Promised to deposit my money immediately, after I waited six weeks, I'm still waiting. I am sick of big corporates doing as they please. I am going to do something about NMG. There's too many bad reviews and we can't let it be. Contact me if you agree. ***.
Helpful (0)
Replies (2)0
Replies (2)
NMG Benefits's replyOfficial
14 Aug 2024, 15:11Hi Jonathan
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply14 Aug 2024, 15:11
Official
Hi Jonathan
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
JJ
Jonathan J's updateReviewer Update
14 Aug 2024, 15:13Oh please. What kind of reply is this. I've seen almost 600 bad reviews and each and every one of them is this lame automated reply which show you don't give a damn about your clients.
JJ
Jonathan J's update14 Aug 2024, 15:13
Reviewer Update
Oh please. What kind of reply is this. I've seen almost 600 bad reviews and each and every one of them is this lame automated reply which show you don't give a damn about your clients.