SM
Smekahle M
1 reviews | Active since May 2024
19 Sept 2024, 18:58
This is bad NMG
I did my 2 pot withdrawal on the 1st and only received receipt sms from NMG on the 11th of September. Yet no progress communication or funds in. I have never seen a company that has no proper planning like NMG. They expect to assist thousands of claims with limited personnel. Pathetic and now it's like we are applying for personal loans. Not even a portal to check progress of claims.
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NMG Benefits's replyOfficial
11 Oct 2024, 09:01Hi Smekahle
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply11 Oct 2024, 09:01
Official
Hi Smekahle
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.