WL
Whitey L
1 reviews | Active since Nov 2017
30 Nov 2022, 15:28
They must close this company
Useless company been waiting for a claim payout for over 3 years, they do not reply to emails despite the automated reply that says 24-48 working hours and even when you call in they promise to call back if they answer but nothing happens.
Helpful (0)
Replies (2)0
Replies (2)
NMG Benefits's replyOfficial
01 Dec 2022, 08:11Hi Whitey
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply01 Dec 2022, 08:11
Official
Hi Whitey
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
WL
Whitey L's updateReviewer Update
11 Jan 2023, 10:40A month later and I am still waiting, No update nothing
WL
Whitey L's update11 Jan 2023, 10:40
Reviewer Update
A month later and I am still waiting, No update nothing