SM
Sonny M
1 reviews | Active since Oct 2022
10 Jan 2023, 14:46
They have my provident fund for over 10 years and I put my claim last year August until today I didn’t get my funds
They have my provident fund for over 10 years and I put my claim last year August until today I didn’t get my funds. I went to their offices at Bryanston numerous times with no luck . I have send emails with no respond. Today I came to the office at Bryanston and no one can help me .
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NMG Benefits's replyOfficial
10 Jan 2023, 15:18 Hi Sonny
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. We have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to escalations @nmg.co.za and you will be responded to.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply10 Jan 2023, 15:18
Official
Hi Sonny
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. We have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to escalations @nmg.co.za and you will be responded to.
Finding a better way for you.
The NMG Benefits Customer Care Team.