SW
Schaunette W
1 reviews | Active since Aug 2022
19 Aug 2022, 11:35
The worst experience ever!!!!!
Seriously the worst customer service I have ever received !!!! The phones ring forever and emails are not responded to. My claim was on disinvestment stage for 3 weeks and I keep hearing the same thing about a claims consultant that's attending to the matter. No constructive feedback. Judging by all the bad reviews, I'm not sure how your company is still operating. I need my claim finalized ASAP as all docs were received on 23 June already.
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Replies (2)
NMG Benefits's replyOfficial
19 Aug 2022, 11:37Hi Schaunette
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply19 Aug 2022, 11:37
Official
Hi Schaunette
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
SW
Schaunette W's updateReviewer Update
22 Aug 2022, 09:29No feedback till this hour 😡😡😡
SW
Schaunette W's update22 Aug 2022, 09:29
Reviewer Update
No feedback till this hour 😡😡😡