The Worst Customer Service Experienced ever!

I'm extremely not happy with the service offered by your business. even questioning if your employees salaries are being delayed after hard work. I since submitted my documents since Fri 2022/04/29 07:41 even today I'm being sent from pillar to post. even after forwarded a mail to complaints department 6 months latter Mon 2022/07/04 17:23 today no phone call and/or email acknowledging you looking at the matter. on the 02 May 2023 i received a Whatsapp message from one of your consultant to confirm if I'm still using same banking details and lying to me that account is with Alexander Forbes now and they will make paying soon. Today 29 June 2023 15h21 I called Alexander Forbes and was told they can see unclaimed benefit under my name but nothing has been submitted. either by NMG benefits or Clicks Group Negotiated Provident Fund. When calling your Office will hold for +- 30 Minutes before being assisted and a consultant's will just tell you what ever come's first to their mind or scripture that you told them to delay service. it 15 months, tomorrow going to 16 months waiting for my payout. which you still going to deduct your percentage for you outsourcing services.