THE WORST COMPANY TO HOLD YOUR FUND

I resigned 31 July 2022 with my previous employer and according to NMG the benefit payout would be made in 40 days. It has been 2 and a half months now and I have not received my pension. I have been calling twice a week for the past 7 weeks, you sit for over 30 minutes with no answer sometimes. Been speaking with a guy called Ofentshe, and for the past 7 weeks he has been telling me that the policy is in disinvestment and it will be sent to SARS 5 days later. It has been 7 weeks now and this is the same feedback he even gave me yesterday. He is very good with saying I will talk to the fund manager and get back to you and he never does. I need to now spend another 30 minutes on the phone with my own airtime to be given the same feedback. NMG is the worst.

The fund manager does not respond to emails, when I ask for her direct line I am not provided with it. I was shocked to find that so many people have the same problem as me about this company. I would not suggest anyone to use their services ever, I have never dealt with any company that is this unprofessional and does not give a damn about their clients. Shame on you NMG, shame on you