BK
Brent K
1 reviews | Active since Oct 2024
22 Oct 2024, 08:22
The
I wish it was possible to give 0 stars.
I have been emailing and calling since 9/9/2024. I have multiple unanswered emails and wasted minutes of airtime waiting hanging on, on calls. No one answers emails or answers calls.
If anyone else has issues please go to https://www.faisombud.co.za/ and lodge a complaint with ombudsman. The worse service I have ever seen.
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Replies (1)
NMG Benefits's replyOfficial
23 Oct 2024, 14:30 Hi Brent
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply23 Oct 2024, 14:30
Official
Hi Brent
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.