LM
Landa M

1 reviews | Active since Mar 2009

31 Mar 2016, 11:48

Terrible service resulting in harrasment by SARS

I was a member of NMG Benefits through my previous employer Discovery for pension and provident funds. I resigned from Discovery 28/02/2015. NMG only app**** for my tax directives on the 21/04/2015 (which falls into the following financial year) and as a result the financial years reflecting on the IRP5 directives do not correlate to the tax benefit year (2015 viz 2016). NMG refuses to fix this even though they processed my applications late-notwithstanding that i gave sufficient notice for my resignation and submitted my NMG forms timeously. As a result, at SARS it reflects as though I owe the tax on these amounts (which I do not as it was deducted by NMG and paid to SARS) due to the conflicting financial years. I am now being harrased by SARS and being told I will be garnished and neither Discovery nor NMG are willing to assist me-nor is NMG willing to fix anything. This is extremely depressing and is driving me to therapy bcoz now I must battle with SARS alone though I am not the one who caused this *** up. I emplore South Africans to stay away from NMG.

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Replies (1)
NMG Benefits
NMG Benefits's reply04 Apr 2016, 16:04
Official
Hello Justice1#,

Good day Landa,

My apologies for the inconvenience and misunderstanding caused.

According to our tax specialist, Tarryn Patel our administrator has sent you a letter explaining the difference in tax period and a guide on how you need to submit your return for 2015.

However; we have followed the correct process since you exited the fund in 2015 and you were paid in 2016.

We will be submitting the EMP501 recon for 2016 between April and May 2016, in order for SARS to be aware of the payment that has been made on your directive.

Should you have any further queries, please do not hesitate to contact us on the below details.

Tel no: ***
Email: ***

Kind Regards

Thabisile Malinga