KB
Kateko B
1 reviews | Active since Jun 2020
30 Jun 2020, 15:29
Terrible service company may be a ****
I have been trying to get hold of the company for a pay out. Called the first time and I was advised that someone within 24 hours will give me a call back. However I waited for a week and when I called back I was advise to call back the following day and ever since I can not get hold of them. This happened from January till today their phone just rings without an answer and when you email there is no response.
Helpful (0)
Replies (1)0
Replies (1)
NMG Benefits's replyOfficial
30 Jun 2020, 17:17Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply30 Jun 2020, 17:17
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team