****** Terrible Service!!!

I’ve since left my employer end of July 2020 due to chronic ill health. It’s been 3 months now waiting for my funds to be paid out,I have no money,no longer have medical aid -desperately in need of my funds for medical attention of my chronic condition. My previous employer sent my withdrawal funds on 21/08/2020...I wrote an email to NMG on 14/09/2020 to which they only wrote back in on 04/10/2020 just to tell me that hey have not received my documents ...I’ve emailed the managers on *** and *** on 22/10/2020 to intervene...till this date I’ve had no reply :( ...I’ve failed on numerous occasions to phone them as no one picks up the lines. I’m currently unemployed ...no longer have medical aid and struggling with funds - thus leaves me with no money to treat my chronic kidney condition :( ...horrible service !!!!