HW
Heidi W
1 reviews | Active since Oct 2015
16 Oct 2015, 19:25
Terrible service!!!
I emailed NMG on 30 Sep with a query as to why it was taking so long to receive my provident fund payout as the company I had been working for was of no help! I received a very short response on 6 Oct saying 'the fund has been liquidated and no claims are being processed'. I rep**** same day asking for a more detailed explanation as this means nothing to me<br> No response. I chased them on 9 Oct. STILL no response. I am EXTREMELY SUSPICIOUS!! I have been contributing to this fund for two and a half years! What has happened to my money??!!! Please can someone respond!!!
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Replies (1)
NMG Benefits's replyOfficial
22 Oct 2015, 16:06Hello heidiredds,
Good day Heidi,
My apologies for the service that you have received.
As per Karuna's email that was sent to your above email address, please note that the fund is in the process of liquidation.
However Karuna will keep you informed of the liquidation progress.
I hope this will help resolve your query.
Should you have any future queries, please do not hesitate to contact us on the below details.
Email: ***
Tell no: ***
Thank you,
Kind Regards
Thabisile Malinga
Good day Heidi,
My apologies for the service that you have received.
As per Karuna's email that was sent to your above email address, please note that the fund is in the process of liquidation.
However Karuna will keep you informed of the liquidation progress.
I hope this will help resolve your query.
Should you have any future queries, please do not hesitate to contact us on the below details.
Email: ***
Tell no: ***
Thank you,
Kind Regards
Thabisile Malinga
NMG Benefits's reply22 Oct 2015, 16:06
Official
Hello heidiredds,
Good day Heidi,
My apologies for the service that you have received.
As per Karuna's email that was sent to your above email address, please note that the fund is in the process of liquidation.
However Karuna will keep you informed of the liquidation progress.
I hope this will help resolve your query.
Should you have any future queries, please do not hesitate to contact us on the below details.
Email: ***
Tell no: ***
Thank you,
Kind Regards
Thabisile Malinga
Good day Heidi,
My apologies for the service that you have received.
As per Karuna's email that was sent to your above email address, please note that the fund is in the process of liquidation.
However Karuna will keep you informed of the liquidation progress.
I hope this will help resolve your query.
Should you have any future queries, please do not hesitate to contact us on the below details.
Email: ***
Tell no: ***
Thank you,
Kind Regards
Thabisile Malinga