VM
Vuyokazi M
1 reviews | Active since Apr 2020
27 Nov 2024, 09:49
Terrible Service
Until this day, they still cannot tell me when will they process my money. What's new now is that they blaming SARS, they haven't returned the money yet when I called SARS the money was long sent to NMG. Pathetic service Last resort now is to send a complaint to the provident fund adjudicator. Perhaps they will have answers there.
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Replies (2)
NMG Benefits's replyOfficial
27 Nov 2024, 13:59Hi Vuyokazi
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply27 Nov 2024, 13:59
Official
Hi Vuyokazi
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
VM
Vuyokazi M's updateReviewer Update
27 Nov 2024, 14:11Automated reply, nothing ever changes
VM
Vuyokazi M's update27 Nov 2024, 14:11
Reviewer Update
Automated reply, nothing ever changes