NR
Nkele R

1 reviews | Active since Feb 2025

10 Feb 2025, 10:15

Terrible!!!!

Terrible service, I will never allow this company to be administrators of any of my funds in any way. I’ve been waiting for my pension payout for over 3 months now. It’s a struggle to get hold of them.

-Shenaaz Bhoola- allegedly didn’t process the request to start with as per Mpho(Shenaaz does not respond to mails at all) -Mpho Tsotetsi- the refund date moves every week(when I send a follow up email to her today, got a response that she doesn’t work there anymore) -Tsakane Malukeke -Mduduzi Mngadi -M. Brummer- I assume is their manager who does not respond aswell. That place is chaotic, there’s no structure. Imagine these are the people who are “supposedly”managing our funds!!!!!🚮🚮🚮🚮🚮

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Replies (1)
NMG Benefits
NMG Benefits's reply11 Feb 2025, 09:12
Official
Hi Nkele

We sincerely apologise for the poor service levels that you have experienced from us. 

It is most definitely not the service levels we pride ourselves on. 

We have sent through your complaint to the relevant department. 

Finding a better way for you. 

The NMG Benefits Customer Care Team