1 reviews | Active since Nov 2016

29 Sept 2020, 15:55

Struggling to get benefit statement ..pathetic service

The worst ever experience , i have contacted NMG on numerous times with no luck with regards to my Resignation as i need my benefit statement for my funds to be processed i was given wrong log in details to access website i have sent so many email advisinb of this but till today i have not received anything its been over a month now ..this js Pathetic service even if i call i it gets transfered from one person to the other bt never connects to the correct person ive used hundreds of airtime trying to get my benefit statement Name: Vuyisile Mafuleka Contact no : *** Email: *** Please assist urgently im struggling financially

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Replies (2)
NMG Benefits
NMG Benefits's reply05 Oct 2020, 22:31
Official
Dear valued client,

Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.

Operating hours: Monday – Friday, 8am – 5pm.

Yours Sincerely 

The NMG Customer Care Team
's update22 Dec 2020, 21:47
Reviewer Update
And till today i have not received my funds and the bussiness never rep**** i have to follow uo ..pathetic