RP
Reighman Pieterse-Naicker
1 reviews | Active since Sept 2023
18 Sept 2023, 20:43
Stay away if you have a choice
The lies the pathetic service the misleading information the *********** consultants the list go on....Can I just have my money!!!!yes MY MONEY,i do not owe you,it's my money and I want answers....been told by different people different stories,can I please just get my money....THE WORST COMPANY EVER!!!!!I hate the fact that it seems like i am begging for something that belongs to me,you can't provide me with a proof of payment,i'm not allowed to speak to a manager!!!!like seriously. This is ******* !!!!I will take futher steps with the ombudsman if I do not get access to my funds ,it's mine not yours and you denying me from it!!!!
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NMG Benefits's replyOfficial
20 Sept 2023, 09:13Hi Reighman,
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on. We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to *** and you will be responded to within 2 hours.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply20 Sept 2023, 09:13
Official
Hi Reighman,
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on. We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to *** and you will be responded to within 2 hours.
Finding a better way for you.
The NMG Benefits Customer Care Team.