RW
Riley W
1 reviews | Active since Sept 2017
14 Dec 2022, 12:46
Stay away from NMG benefits
Horrible company
Never ever use them, if you in any industry that offers this company, avoid them by all costs!!!
Can not get hold of them for weeks, they don’t answer their calls or emails!
Helpful (0)
Replies (3)0
Replies (3)
NMG Benefits's replyOfficial
15 Dec 2022, 08:48Hi Riley
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply15 Dec 2022, 08:48
Official
Hi Riley
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
RW
Riley W's updateReviewer Update
18 Dec 2022, 11:54Same copy and paste msg and no help
RW
Riley W's update18 Dec 2022, 11:54
Reviewer Update
Same copy and paste msg and no help
NMG Benefits's replyOfficial
19 Dec 2022, 09:46HiRiley
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. We have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to escalations @nmg.co.za and you will be responded to within 24 Hours.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply19 Dec 2022, 09:46
Official
HiRiley
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. We have escalated your claim with your dedicated claims administrator, please may I also request that you forward your details and query to escalations @nmg.co.za and you will be responded to within 24 Hours.
Finding a better way for you.
The NMG Benefits Customer Care Team.