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Unknown S
1 reviews | Active since Oct 2025
13 Oct 2025, 10:23
*********** staff
My withdrawal claim has been disinvested for about 2 weeks and never sent for tax directive. Brenda Chauke the fund administrator is to blame for this high level of incompetency. I blame also the WhatsApp support channel for bad communication as per WhatsApp support channel my claim has been in the tax queue. Since this morning I called and an lady said my claim is disinvested and never sent for tax. Bad bad service from NMG
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NMG Benefits's replyOfficial
14 Oct 2025, 07:44Good day
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply14 Oct 2025, 07:44
Official
Good day
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team