FS
Flora S
1 reviews | Active since Oct 2015
21 Nov 2022, 15:34
Six weeks and provident fund still not paid
Good day, it has been six weeks now and I have not received my benefits, I can't get hold of the receptionist as no one is picking up the calls. Can somebody explain how many months or years should I have to wait for the payout?
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NMG Benefits's replyOfficial
28 Nov 2022, 15:31 Hi Flora
We sincerely apologise for the poor service levels that you have experienced from us. In the interest of protecting your personal details, kindly email us the details of your enquiry together with your contact details to queriesrfa @nmg.co.za so that one of our trained professionals can promptly assist you.
It is our key priority to attend to your matter with urgency and care. Kindly expect a response within 48 hours of sending your email enquiry.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply28 Nov 2022, 15:31
Official
Hi Flora
We sincerely apologise for the poor service levels that you have experienced from us. In the interest of protecting your personal details, kindly email us the details of your enquiry together with your contact details to queriesrfa @nmg.co.za so that one of our trained professionals can promptly assist you.
It is our key priority to attend to your matter with urgency and care. Kindly expect a response within 48 hours of sending your email enquiry.
Finding a better way for you.
The NMG Benefits Customer Care Team