GD
Gavin D
1 reviews | Active since Oct 2022
17 Nov 2025, 17:23
SHOCKING SERVICE
Shocking experience and still not resolved!! Requested a pension withdrawal 17 business days ago and still waiting. SARS Tax Directive was received by NMG 12 business days ago - how long can it take to "check" as stated in your message, which by the way was the last communication I received from you. Totally unacceptable in my opinion.
Helpful (0)
Replies (1)0
Replies (1)
NMG Benefits's replyOfficial
18 Nov 2025, 07:09Hi Gavin
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply18 Nov 2025, 07:09
Official
Hi Gavin
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team