JD
Jacques D
1 reviews | Active since Oct 2019
03 Jun 2022, 10:17
Service? What service?
Poor service. Very poor. Communication is non existent. No response to emails, no calls being returned. I have to phone everyday and still don't get feedback.
Helpful (0)
Replies (2)0
Replies (2)
NMG Benefits's replyOfficial
03 Jun 2022, 10:24Hi Jacques
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on.
Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply03 Jun 2022, 10:24
Official
Hi Jacques
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on.
Please be advised that we have forwarded your details to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team
JD
Jacques D's updateReviewer Update
03 Jun 2022, 10:28Don't apologize, just do you work.
JD
Jacques D's update03 Jun 2022, 10:28
Reviewer Update
Don't apologize, just do you work.