Same lame story every week

<p>I left my previous company in January 2017 and submitted all my documents required for my provident pay out. I have been contacting NMG benefits every week since March 2017 and every week they tell me my money will be paid the following week. I have spoken to Emma and Maggie numerous times and I hear excuses like "can't find your documents" " waiting for authorization to do payment" "payment was not submitted". This is very frustrating and a waste of my time. Can I get I response from an informed employee that can tell me when I will receive my money? </p> <p> </p> <p>Clicks group provident fund</p> <p>Employee number: ********** </p>