PT
Phindile T

1 reviews | Active since Jan 2020

21 Mar 2026, 23:02

****S

Nmg is the pits! Bad service and *********** staff! I have been following up on my claim from the time I submitted in January up until now. On the 12th of March I received a response on WhatsApp saying that my claim was at tax stage and it will take about 48 hours and that I should contact them again the following week. I contacted them and they ghosted, I couldn’t get hold of anybody! On Friday I get a response after writing a review of them on hello Peter. Mpho the agent says my claim is still waiting to go to Sars. The other agent on the 12th said it’s already with Sara and should be back after 48hours. These people are not only *********** but are bad ****s. I will never use them again. I would rather decline an offer of a company that uses these selfish people!!!!!!!! 😡😡😡😡😡😡😡

0
Replies (1)
NMG Benefits
NMG Benefits's reply23 Mar 2026, 09:20
Official
Good day Phindile

 Thank you for bringing your concerns to our attention.
Apologies for the delay with your administrator to getting  in touch with you, I have asked that they please reach out to you.
We appreciate your patience while the matter is being processed. 

Finding a better way for you,
NMG Benefits Member Support team