NR
Norbert R

1 reviews | Active since Nov 2024

30 Nov 2024, 06:49

REVOKE THEIR LICENCE!

If you ever get employed by the Motus Group of companies, tell them to invest your provident fund with any other Financial Administrator,just not NMG. You can't reach a consultant through their contact centre. They don't respond to your emails, even leaving messages on their website is a waste of time. I even called direct lines of 2 consultants, they never answer and I left messages 3 times a day, still they never phoned me back. My claim was submitted on 4 August 2024 and I am still fighting to get MY MONEY from them. I seriously don't understand why Motus still invests employees money in this company? I don't understand why the Pension Fund Adjudicator don't revoke their licence. How can they treat people that need that money to survive this way and yet companies still do business with them. It blows my mind that they have been allowed to do this to people on a continuous basis and companies still invest their employees money with them. At the rate NMG is going, I don't think their doors will be open for much longer. When that ship eventually sinks, I hope and pray it doesn't take people's hard earned money with them...

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Replies (1)
NMG Benefits
NMG Benefits's reply02 Dec 2024, 10:19
Official
Hi Norbert
We sincerely apologise for the poor service levels that you have experienced from us. 

It is most definitely not the service levels we pride ourselves on. 

We have sent through your complaint to the relevant department. 

Finding a better way for you. 

The NMG Benefits Customer Care Team