Retrenchment pay out
Sakina Ebrahim-poor service ,no response whatssoever. Hi Sakina? Has my money been disinvested? 'Can you explain why I. The past two weeks I lost almost 10k continently when I’m supposed to be getting my mone? The money has gone down 3 times in one week what is that? Is that how you people **** people? Please send me a statement I want know what happened to that 10k"
also you have been sitting with my claim for almost two weeks can you pay me my money cause you are dropping calls when i call, i dont know why big companies continue to do business with you when your service is so pathetic.
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NMG Benefits's replyOfficial
01 Feb 2022, 20:45 Hi Sheena , We sincerely apologise for the service levels that you have experienced from NMG Benefits and the inconvenience imposed on you. In the interest of protecting your personal details, please may I request that you email us at *** so that one of our trained contact center agents can attend to your query promptly. We will ensure that we make it our mission to attend to your query with urgency and care. Sheena, kindly take note that our operating hours are: Monday – Friday, 08h00 – 17h00. The NMG Benefits Customer Care Team
NMG Benefits's reply01 Feb 2022, 20:45
Official
Hi Sheena , We sincerely apologise for the service levels that you have experienced from NMG Benefits and the inconvenience imposed on you. In the interest of protecting your personal details, please may I request that you email us at *** so that one of our trained contact center agents can attend to your query promptly. We will ensure that we make it our mission to attend to your query with urgency and care. Sheena, kindly take note that our operating hours are: Monday – Friday, 08h00 – 17h00. The NMG Benefits Customer Care Team