1 reviews | Active since Sept 2016
retirement withdrawal poor service
<p>I left discovery 16.08.2016 and have been calling in to fund out about my funds. I always get different stories when I call in.at first I was told they received my withdrawal forms 02 September 2016 and funds will be in my account within 8weeks. Today when I call in they tell me they received my forms 08 September. And it will take 68 weeks. What is going on there when will I get my funds. Please hire people that will give us the same information. And correct information... </p>
My I'd number ********** 279084 please assist
My I'd number ********** 279084 please assist
Good day Bathabile
I sincerely apologize for the confusion.
Please note that we received your withdrawal claim form 02/09/2016. Also note that it take 6-8 weeks for us to process and finalize a claim, once we have received the withdrawal claim form and last contribution.
Your claim will be finalized within within the standard turn around time of 6-8 weeks.
Should you have any further query,please do not hesitate to contact us;
Tel: ***
Email: ***
Kind regards
Palesa Buthelezi
Good day Bathabile
I sincerely apologize for the confusion.
Please note that we received your withdrawal claim form 02/09/2016. Also note that it take 6-8 weeks for us to process and finalize a claim, once we have received the withdrawal claim form and last contribution.
Your claim will be finalized within within the standard turn around time of 6-8 weeks.
Should you have any further query,please do not hesitate to contact us;
Tel: ***
Email: ***
Kind regards
Palesa Buthelezi
Good day Bathabile
I sincerely apologize for the confusion.
Please note that we received your withdrawal claim form 02/09/2016. Also note that it takes 6-8 weeks for us to process and finalize a claim, once we have received the withdrawal claim form and last contribution.
Your claim will be finalized within within the standard turn around time of 6-8 weeks.
Should you have any further query,please do not hesitate to contact us;
Tel: ***
Email: ***
Kind regards
Palesa Buthelezi
Good day Bathabile
I sincerely apologize for the confusion.
Please note that we received your withdrawal claim form 02/09/2016. Also note that it takes 6-8 weeks for us to process and finalize a claim, once we have received the withdrawal claim form and last contribution.
Your claim will be finalized within within the standard turn around time of 6-8 weeks.
Should you have any further query,please do not hesitate to contact us;
Tel: ***
Email: ***
Kind regards
Palesa Buthelezi