CM
Charles M
1 reviews | Active since Sept 2016
26 Mar 2026, 07:10
RETIREMENT POT NO ACTION
I've sent emails to access my retirement pot, you only receive an automated email from NMG. They claim that customer service is important to them but they actions suggest otherwise.
Helpful (0)
Replies (3)0
Replies (3)
NMG Benefits's replyOfficial
26 Mar 2026, 09:12 Good day Charles
Thank you for bringing your concerns to our attention.
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.We appreciate your patience while the matter is being processed.
One of our member support agents will engage you on the email you have sent to us.
Finding a better way for you,
NMG Benefits Member Support team
Thank you for bringing your concerns to our attention.
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.We appreciate your patience while the matter is being processed.
One of our member support agents will engage you on the email you have sent to us.
Finding a better way for you,
NMG Benefits Member Support team
NMG Benefits's reply26 Mar 2026, 09:12
Official
Good day Charles
Thank you for bringing your concerns to our attention.
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.We appreciate your patience while the matter is being processed.
One of our member support agents will engage you on the email you have sent to us.
Finding a better way for you,
NMG Benefits Member Support team
Thank you for bringing your concerns to our attention.
We have referred your query to the relevant department for review and will ensure that it is addressed appropriately.We appreciate your patience while the matter is being processed.
One of our member support agents will engage you on the email you have sent to us.
Finding a better way for you,
NMG Benefits Member Support team
CM
Charles M's updateReviewer Update
26 Mar 2026, 10:32Thank you for replying and getting Phumzile to call me
CM
Charles M's update26 Mar 2026, 10:32
Reviewer Update
Thank you for replying and getting Phumzile to call me
NMG Benefits's replyOfficial
27 Mar 2026, 08:25Good day Charles, You are welcome.
NMG Benefits's reply27 Mar 2026, 08:25
Official
Good day Charles, You are welcome.