Retirement fund

The worst company to deal with, they are always experiencing a high call volume request no matter the time of day or day of week. Emails are not answered and their web queries are not attended to as well. I submitted my docs and on the 20th of August I was adviced by Phumzile that my claim has been logged and il'll be getting updates via mail, till to date nothing. They legit ghost you and one is lucky to get them on the line. A pathetic service level taking into acccount the nature of company they're. I wish companies can get better administrators, a real nightmare to deal with. Do they even exist? I have called all thier lines provided and no one seems to he working. Waited 20mins to get my call answered and nothing. Run away from these ****mers.