NC
Ntsako C

1 reviews | Active since May 2020

22 Jun 2020, 22:53

Really frustrating !!! Zero response

Like really now; how much time and airtime must we spend on contacting your customer care line? This is really ridiculous!!! I have placed my complaint on your website and still no response. My previous employer changed from NMG to a competitor and guess what they paid me within 6 weeks after i left the company. NMG its been 5 months and still you withholding what is due to me???? Can someone please attend to my query.

0
Replies (1)
NMG Benefits
NMG Benefits's reply22 Jun 2020, 23:36
Official
Dear valued client,

Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.

Operating hours: Monday – Friday, 8am – 5pm.

Yours Sincerely 

The NMG Customer Care Team