MS
Mirriam S
1 reviews | Active since Apr 2023
16 Sept 2024, 13:03
Provident interest claim
I am not happy about the service they give to non-members. Every time when I sent email I am not getting any response from them. When I call they will promise to give the administrator who is dealing with my matter to contact me, but nothing. Honestly speaking I am really disappointed with their service.
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Replies (1)
NMG Benefits's replyOfficial
17 Sept 2024, 15:35 Hi, valued member
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply17 Sept 2024, 15:35
Official
Hi, valued member
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team.