Provident Fund Withdrawal

This is by far the worst service I've ever experienced. Everytime I call about my provident fund withdrawal, I always get contructory excuses, it's been 5 months now since we've app**** just to found out nothing has been done about my withdrawal application while they've been promising me and giving me hopes. NMG administration promised me that this week I will receive my payout this week but got a nasty suprise when I did a follow up, turns out my application hasn't been touched in 5 months. Wow, after so many promises just to find out I've been made a fool. Still can't belive it even now, NMG played me😡