1 reviews | Active since Apr 2018
Provident Fund pay out
I have been trying to get service from NMG with regards to me provident fund pay out.They have the worst service ever they do not help you, I left the previous company end of August and to date I have not received any feedback. When you call customer service you will be on hold for 15 minutes and no one ever answers your call, to make matters worse, the line is completely silent. Surely you do not have 1000's of people calling you, even if you call a bank month end or network provider your call gets answered, how can you be so busy when you service is so BAD. They do not respond respond to email, when you send all you get is we will respond to you in 24 hours a few days later still no response. Why do you not respond and let one know what is happening? I saw your responses to complaints on Hello Peter you can call me between 11 and 12. My request number is 6286.
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided, where we will attend to your query with care and urgency.
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided, where we will attend to your query with care and urgency.