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Nash N
1 reviews | Active since Dec 2012
19 Oct 2022, 12:56
Provident Fund delay
Can you assist with my releasing my provident fund claim ? I got an sms that all documents were in order on the 6 of September 2022. We are on the 6th week since and I'm un employed with scheduled fund to go off my account next week. Can you assist with escalating my issue
Helpful (0)
Replies (5)0
Replies (5)
NMG Benefits's replyOfficial
19 Oct 2022, 14:32Hi Nash
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details and query to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details and query to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply19 Oct 2022, 14:32
Official
Hi Nash
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details and query to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have forwarded your details and query to the relevant team and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NN
Nash N's updateReviewer Update
20 Oct 2022, 10:06Hi Customer Care,
None of your consultants has reached out to me as yet all I need to know is when my claim will be paid out ? If you can assist with that. Please
None of your consultants has reached out to me as yet all I need to know is when my claim will be paid out ? If you can assist with that. Please
NN
Nash N's update20 Oct 2022, 10:06
Reviewer Update
Hi Customer Care,
None of your consultants has reached out to me as yet all I need to know is when my claim will be paid out ? If you can assist with that. Please
None of your consultants has reached out to me as yet all I need to know is when my claim will be paid out ? If you can assist with that. Please
NMG Benefits's replyOfficial
20 Oct 2022, 10:43Hi Nash
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised we have escalated your query, and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised we have escalated your query, and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply20 Oct 2022, 10:43
Official
Hi Nash
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised we have escalated your query, and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised we have escalated your query, and one of our trained professionals will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's replyOfficial
21 Oct 2022, 14:59 Hi Nash
Thank you for your positive feedback. We are really pleased that we could assist you in finding a better way with your retirement fund claim.
Finding a better way for you.
The NMG Benefits Customer Care Team.
Thank you for your positive feedback. We are really pleased that we could assist you in finding a better way with your retirement fund claim.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply21 Oct 2022, 14:59
Official
Hi Nash
Thank you for your positive feedback. We are really pleased that we could assist you in finding a better way with your retirement fund claim.
Finding a better way for you.
The NMG Benefits Customer Care Team.
Thank you for your positive feedback. We are really pleased that we could assist you in finding a better way with your retirement fund claim.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NN
Nash N's updateReviewer Update
24 Oct 2022, 11:23Hi,
I hope that the funds will be release before Wednesday as advise by your consultant.
Kind Regards
I hope that the funds will be release before Wednesday as advise by your consultant.
Kind Regards
NN
Nash N's update24 Oct 2022, 11:23
Reviewer Update
Hi,
I hope that the funds will be release before Wednesday as advise by your consultant.
Kind Regards
I hope that the funds will be release before Wednesday as advise by your consultant.
Kind Regards