CG
Charne G
1 reviews | Active since Aug 2024
21 Aug 2024, 21:05
Provident fund claim
Worst and pathetic company where provident funds is invested. Theres no number to contact since the direct number always say they are experiencing high call volumes. They say wait 6 to 8 weeks.... date is passed already! All i have to say is people should worry if their monies is invested with nmg.... for your own money you have to wait.... no feed back! Unprofessional! Huge disappointment for a company....
Helpful (0)
Replies (1)0
Replies (1)
NMG Benefits's replyOfficial
28 Aug 2024, 06:45Hi Charne
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply28 Aug 2024, 06:45
Official
Hi Charne
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
We have sent through your complaint to the relevant department as well as have escalated your claim with your dedicated claims administrator.
Finding a better way for you.
The NMG Benefits Customer Care Team.