MM
Mohumutsi M
1 reviews | Active since Jul 2015
07 Aug 2025, 16:25
Provident Fund claim
I submitted my Provident Fund claim in May 2025 and, despite following up multiple times via phone calls, I have yet to receive the payout. Today, I spoke to Advise Radingwane, who advised me to send an email, but there has still been no response. I am extremely disappointed with the lack of communication and service provided. This delay is frustrating, and I expected a much more efficient process.
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Replies (1)NMG Benefits's replyOfficial
28 Aug 2025, 08:17Hi Mohumutsi
We sincerely apologise for the poor service levels that you have experienced from us.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply28 Aug 2025, 08:17
Official
Hi Mohumutsi
We sincerely apologise for the poor service levels that you have experienced from us.
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
