SM
Scindile M
1 reviews | Active since Jul 2019
13 Dec 2020, 14:35
PROVIDENT FUND CLAIM
I was advised I'd receive my claim in 6.8weeks, we are now on the 10th week. I've been calling and sending emails and was advised ANTOINETTE ROMAN will attend to my query but she doesn't even reply to my emails nor take my calls. I've been unemployed since August and my funds are withheld for what reason I don't know.
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NMG Benefits's replyOfficial
14 Dec 2020, 22:40Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply14 Dec 2020, 22:40
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team