NM
Ntsekiseng M
1 reviews | Active since Oct 2013
14 Nov 2022, 14:03
Provident Fund
VERY ANGRY I have never in my entire life had such horrible service. I'm waiting for my pension fund from NMG which confirmed to have received my claim on the 31 of October 2022. I was given a turnaround time of 6-8 weeks by NMG when I called their offices to follow up on my claim, but this is the 10th week and I'm still waiting which is upsetting and totally unprofessional.
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NMG Benefits's replyOfficial
15 Nov 2022, 12:17Hi Ntsekiseng
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.
NMG Benefits's reply15 Nov 2022, 12:17
Official
Hi Ntsekiseng
We sincerely apologise for the lack of response that you have received from our team. It is most definitely not the service levels we pride ourselves on. Please be advised that we have escalated and forwarded your details and query to our team, who will attend to your query with urgency and care.
Finding a better way for you.
The NMG Benefits Customer Care Team.