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Itumeleng S
1 reviews | Active since Oct 2024
28 Oct 2024, 14:42
Provident fund
Been trying to get hold of this company, been sitting on the phone for 14min being in the queue to get assistance and call a sudden lines disconnect. Anyone knows where’s this company is based, any better form of communication, Motus Group or attorney knows a way forward please do assist.
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Replies (2)
NMG Benefits's replyOfficial
29 Oct 2024, 07:41 Hi Itumeleng
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply29 Oct 2024, 07:41
Official
Hi Itumeleng
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
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Itumeleng S's updateReviewer Update
29 Oct 2024, 07:54This is the same copy and pasted message that has been sent to me and other people before. Where is the call and direct email for me to get my money?
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Itumeleng S's update29 Oct 2024, 07:54
Reviewer Update
This is the same copy and pasted message that has been sent to me and other people before. Where is the call and direct email for me to get my money?