MM
Mercy M
1 reviews | Active since Jan 2021
01 Feb 2021, 07:32
Provided fund payout
NMG has not paid my provident fund claim since they received my documents last year in November up till today no pay out. Spoke to the ladies who new nothing about what they were doing Khosi and Lebo who kept exchanging the phone, finally they passed me over to their manager Jerome who gave me empty promises saying i will be paid out on Friday the 29th and that I should call him, since Thursday their phones are disconnected I can not even call them. I am livid!! I want my money nothing more now I have to keep on chasing them!!! They are ****** and ***********!
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Replies (2)
NMG Benefits's replyOfficial
02 Feb 2021, 00:01Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
NMG Benefits's reply02 Feb 2021, 00:01
Official
Dear valued client,
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.
Operating hours: Monday – Friday, 8am – 5pm.
Yours Sincerely
The NMG Customer Care Team
MM
Mercy M's updateReviewer Update
02 Feb 2021, 21:57This is so unfair that you say you are going to get back to me but you do not! All I want is my money I am unemployed and since last year I have been chasing one thing with you now you do not answer your phone, you keep sending one and the same email! Please get back to me on my email and tell me when I will get my money! My email is ***
MM
Mercy M's update02 Feb 2021, 21:57
Reviewer Update
This is so unfair that you say you are going to get back to me but you do not! All I want is my money I am unemployed and since last year I have been chasing one thing with you now you do not answer your phone, you keep sending one and the same email! Please get back to me on my email and tell me when I will get my money! My email is ***