Promises not honoured

I am writing this out of huge frustration with your company,

it well seems like you are playing gimmicks with people's lives. I submitted a claim for funds to be paid on the 15th of November 2022, to date I have not received a cent in my account.

I have been to your offices in Braam several time and I was given dates in which were not honoured. The last date I was promise I would receive the funds was yesterday and nothing came through.

I am unsure as to which angle you want me to take from here on, or maybe I should involve the media in all this because it is uncalled for.

I have kids that did not start school yesterday because of this ordeal, it was my son's birthday yesterday and I seemed like a failure as a ****her.

fix this mess, the money should reflect in my account today by 12pm today and not any second later