PM
Phiwe M

1 reviews | Active since Nov 2020

19 Dec 2020, 14:41

Privident fund claims

Hi all

I was terminated on the 28 August 2020 and my claim has not yet been paid, instead the senior administrator by the name of Antoinette keeps on saying will be paid in a week or 2.. And that's her story to everyone. Now it's towards Xmas and we are going to have a black Xmas. As per my understanding their time phrase is long passed as it it 6 to 8 weeks

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Replies (1)
NMG Benefits
NMG Benefits's reply21 Dec 2020, 23:24
Official
Dear valued client,

Thank you for taking the time to advise us of the service that you experienced. We acknowledge receipt of your complaint and apologize for the inconvenience caused. Given the nature of the Industry we operate in, we are not able to correspond with you directly on the Hello Peter Website. We will contact you shortly on the contact details you have provided where we shall attend to your query with care and urgency.

Operating hours: Monday – Friday, 8am – 5pm.

Yours Sincerely 

The NMG Customer Care Team