Poor turn around time of Pension fund withdrawl (bad communication and a lack of transparency)

Hi guys,

i resigned from my previous company back in June 2024, up to date (30 September 2024 - i still havent received my payout and transfer request)

i have attempted to communicate with the NMG numerous times yet they don't even have the courtesy to respond to my emails or even return my calls (every time i do dial i have to wait an hour on the line only for them to drop the call)

it is well past my payout date with no assistance from the group or valid reason as to what the hold up is with releasing my funds.

what an embarrassment of a group fund, tread carefully. this is by far the worst company i have ever come across