AK
Amogelang K
1 reviews | Active since Jun 2020
25 Nov 2024, 08:22
Poor service to keep deducting fees
Extremely poor service, my pension fund from McKinsey was due to be transferred to my new employer. 6 months later, this has still not happened and no one is being responsive. They continue to deduct management fees
Helpful (0)
Replies (1)0
Replies (1)
NMG Benefits's replyOfficial
27 Nov 2024, 13:58Hi Amogelang
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply27 Nov 2024, 13:58
Official
Hi Amogelang
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team