RC
Riyaz C
1 reviews | Active since Nov 2024
01 Nov 2024, 09:30
POOR SERVICE NMG
After recent interactions with the NMG 2 POT Helpline, firstly i received communication on the whatsapp platform from someone who is not capable of spelling correctly or even being courteous or helpful.
Customer service is what you there for not to air your frustrations to a client that probably contributes towards your salary
Helpful (0)
Replies (1)0
Replies (1)
NMG Benefits's replyOfficial
08 Nov 2024, 13:25Hi Riyaz
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
NMG Benefits's reply08 Nov 2024, 13:25
Official
Hi Riyaz
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team
We sincerely apologise for the poor service levels that you have experienced from us.
It is most definitely not the service levels we pride ourselves on.
We have sent through your complaint to the relevant department.
Finding a better way for you.
The NMG Benefits Customer Care Team